If you're experiencing continuous loading issues in the mobile app (e.g., the screen keeps loading without error messages), please follow the steps below in the given order to resolve the issue:
Troubleshooting Guide
Clear App Cache
Go to Settings > Apps > ChavaraMatrimony > Storage
Tap Clear Cache
(Note: You've already done this, but it's listed here for completeness.)
Check for Latest Updates
Open the Google Play Store or Apple App Store
Search for Chavara Matrimony
If an update is available, tap Update
Restart Your Device
A simple restart can resolve temporary system glitches.
Check Available Device Storage
Ensure at least 1–2 GB of free space is available.
Delete unused apps or media if needed.
Disable Battery Optimization
Go to Settings > Battery > Battery Optimization
Find ChavaraMatrimony and set it to “Don’t optimize”
Reinstall the App
Uninstall the app completely
Restart your device
Reinstall the app from the official app store
Try Logging in on Another Device
Use the same credentials on a different device
This helps identify if the issue is device-specific or account-related
Still Facing Issues?
If the problem persists after completing these steps, please share the results with our support team along with any updated screenshots or screen recordings. We’ll be happy to assist further.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article