At ChavaraMatrimony.com, we are dedicated to creating a safe, genuine, and trustworthy matchmaking experience. While we maintain strict verification protocols, there may be rare instances where a suspicious or misleading profile appears. If you encounter such a profile, it’s important to act promptly and responsibly.
What Is Considered a Suspicious Profile?
A suspicious profile is any account that misrepresents a person’s identity or intent using false, misleading, or unauthorized information. This may include:
- Using someone else’s name, photos, or personal details without consent.
- Providing fabricated information (e.g., age, education, occupation, marital status).
- Creating profiles for fraudulent, promotional, or non-genuine matrimonial purposes.
- Registering multiple profiles for the same individual.
- Using invalid contact details or automated tools (bots) to create accounts.
How to Report a Suspicious Profile?
If you suspect a profile is suspicious, impersonating someone, or misusing your information, please report it immediately. Our team will investigate and take appropriate action.
Via Website or App
- Open the suspected profile.
- Click the three-dot menu (kebab icon) near the profile photo.
- Select “Report Misuse”.
- Choose a reason, provide relevant details or evidence, and submit.
Via Email Support
- Email us at support@chavaramatrimony.com
- Include the Chavara ID, your contact details, and a brief description
- Attach screenshots or proof, if available
Via Helpdesk
- Visit the Contact Details page on ChavaraMatrimony.com.
- Click “Write To Us” and select “Report Misuse”.
- Fill in the reason, add supporting details, and submit the form.
What Happens After You Report It
Once your report is submitted:
- It is logged and reviewed by our verification and safety team.
- The profile’s details, photos, and activity history are cross-checked.
- In some cases, mediation may occur if the profile was created by family or friends.
- If confirmed as suspicious or misleading, the profile will be permanently deactivated.
- You may receive a confirmation once the issue is resolved.
Resolution Timeline
We aim to resolve reports efficiently:
Initial Review: Within 24–48 hours
Verification & Action: Typically within 3–5 business days
Complex Cases: May take longer, especially if legal verification is required
Can I Check If Someone Created a Profile Using My Details?
Yes. You can search for your name, email, or phone number on the platform. If you find a profile created without your consent:
- Report it immediately to support@chavaramatrimony.com
- Include proof of identity for verification
- Our team will investigate and take necessary action
Can I Take Legal Action?
Yes. If your identity or photos have been misused:
You can file a complaint with your local Cyber Crime Department or police station
ChavaraMatrimony will cooperate fully with law enforcement upon valid request
Note: While we assist with investigations, we cannot initiate legal proceedings on your behalf.
How to Prevent Misuse of Your Profile?
To protect your profile and reduce the risk of misuse:
- Use ChavaraMatrimony’s private messaging instead of external apps.
- Be cautious of profiles requesting money, gifts, or personal favors.
- Set a strong, unique password for your account.
- Adjust privacy settings to control who can view your profile, photos, and contact info.
- Report any impersonation, suspicious profiles, or unusual activity immediately.
Will I Be Informed After Reporting?
Yes. We value transparency and strive to keep you informed:
Acknowledgement: Your report is logged and acknowledged
Updates: You may receive progress updates, especially if more info is needed
Resolution: You may be notified once the profile is deactivated or actioned
Note: Due to privacy policies, we may not be able to share full details about actions taken on other users’ profiles.
Your Safety Is Our Priority
At ChavaraMatrimony.com, we are committed to maintaining a secure and authentic matrimonial community. Your vigilance and cooperation in reporting suspicious profiles help us uphold a trustworthy environment for all.
If you believe your information has been misused or notice suspicious activity, please contact our Support Team at support@chavaramatrimony.com.
Last Updated: October 21, 2025
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